Saskia strives to improve the customer processes of organizations step by step and with a great deal of thought. But just thinking about it doesn’t get the job done! Combining thinking and action will give Saskia the drive she needs. Her focus lies in implementing the desired customer experience in the processes, thereby allowing the customers in all channels to obtain a consistent experience.
“The secret of getting things done is to act.“ (Dante Alighieri)
Saskia has a pragmatic attitude and hands-on mentality. She sets out to work in a structured way, with an eye for details. Because of her excellent analytical skills she is able to absorb the matter quickly and make it her own. Framed by Frisian ‘sobriety’ and sincere conviviality, Saskia communicates in a frank and open way and she knows how to maintain sustainable relationships.
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