{"id":76,"date":"2016-05-13T14:33:48","date_gmt":"2016-05-13T12:33:48","guid":{"rendered":"http:\/\/localhost\/mlc\/?page_id=76"},"modified":"2019-08-19T16:55:01","modified_gmt":"2019-08-19T14:55:01","slug":"about-us","status":"publish","type":"page","link":"https:\/\/m-lc.nl\/en\/about-us\/","title":{"rendered":"About MLC"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center\">MLC realizes Customer Excellence<\/h2>\n<p style=\"text-align: center\"><span style=\"color: #999999\">MLC; specialist in Customer Excellence.<\/span><\/p>\n<p style=\"text-align: center\">We inspire organizations to be passionate about their customers.\u00a0 Together with you we ensure an optimal Customer Experience and a customer driven organization by setting up customer journeys and continuously improvement of processes. Our approach ensures that everyone in your organization can really contribute to improving customer-to-customer processes and meet customer expectations. Result: loyal, enthusiastic customers and employees!<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Contact us&#8221; style=&#8221;flat&#8221; color=&#8221;danger&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fm-lc.nl%2Fen%2Fcontact%2F|title:Neem%20contact%20op||&#8221;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>Management Team<\/h4>\n<p>[\/vc_column_text][vc_column_text]The MLC Management Team consists of Martijn Tolsma and Robin Zwijnenberg. In 2016, MLC celebrated its 30th anniversary and Martijn and Robin have been in charge of MLC since 2012. Together they have ensured a new impulse through a clear vision of Customer Excellence. Over the last decade the agency has grown from 9 to 28 consultants. In 2015, the name changed from Molenaar &amp; Lok Consultancy to MLC.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4>Our promise<\/h4>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li>Loyal and enthusiastic customers and employees<\/li>\n<li>Best results<\/li>\n<li>Collaboration with our customer<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1488553657411{background-color: #ededed !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1540212488536{padding-top: 30px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1540212470919{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Customer Excellence: our vision<\/h3>\n<p>We help companies achieve Customer Excellence. Bringing to life passion for the customer. In our vision, the voice of the client touches your entire organization. The MLC-Customer Excellence model shows what you need as an organization to achieve this.[\/vc_column_text][vc_btn title=&#8221;Discover more&#8221; style=&#8221;flat&#8221; color=&#8221;danger&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; link=&#8221;url:http%3A%2F%2Fm-lc.nl%2Fovermlc%2Fvisie%2F|||&#8221; css=&#8221;.vc_custom_1563356784582{background-color: #ededed !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1540218327500{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_column_text]<\/p>\n<h3>Care to share views?<\/h3>\n<p>We like to think about how your organization can exceed customer expectations in order to achieve the optimal Customer Experience. Whether for advice or concrete projects, please contact us so we can share our views with you.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]\r\n<div class=\"information-box-wrap\">\r\n    <div class=\"row\">\r\n\t    <div class=\"col-lg-4 col-md-5\">\r\n\t        \t\t\t\t<div class=\"information-box-person\" style=\"background-image: url(https:\/\/m-lc.nl\/en\/wp-content\/uploads\/sites\/3\/2016\/05\/Martijn-Tolsma-6-scaled.jpg)\"><\/div>\r\n\t        \t    <\/div>\r\n\r\n\t\t<div class=\"col-lg-8 col-md-7\">\r\n\t        <div class=\"information-box-content\">\r\n\t\t        <ul>\r\n\t\t        \t<li>\r\n                        <h3>Get in contact<\/h3>                    <\/li>\r\n\t\t        \t<li class=\"person-name\">Martijn Tolsma<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li class=\"person-function\">\r\n\t\t                Managing Director\t\t        \t<\/li>\r\n\t\t            \r\n\t\t            \t\t\t            <li class=\"socials\">\r\n\t\t\t\t            <a href=\"http:\/\/nl.linkedin.com\/in\/martijntolsma\">\r\n\t\t\t\t                <i class=\"fa fa-linkedin\"><\/i>\r\n\t\t\t\t            <\/a>\r\n\t\t\t            <\/li>\r\n\t\t            \t\t            \r\n\t\t        \t<li class=\"contact-button\"><a href=\"#\" data-toggle=\"modal\" data-target=\"#contact-consultant\" onclick=\"javascript: set_consultant_cookie('3695')\">Contact<\/a><\/li>\r\n\t\t        <\/ul>\r\n\t\t            \r\n\t        <\/div>\t\t\t\r\n\t\t<\/div>\r\n    <\/div>\r\n<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text] MLC realizes Customer Excellence MLC; specialist in Customer Excellence. We inspire organizations to be passionate about their [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":5154,"parent":0,"menu_order":53,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-76","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/pages\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/comments?post=76"}],"version-history":[{"count":166,"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/pages\/76\/revisions"}],"predecessor-version":[{"id":8657,"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/pages\/76\/revisions\/8657"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/media\/5154"}],"wp:attachment":[{"href":"https:\/\/m-lc.nl\/en\/wp-json\/wp\/v2\/media?parent=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}