Customer Experience Management | MLC

28 jun 2016

Onderscheiden op Customer Experience Management: drie verbetertips

28 juni 2016

Anneke Jansen

Customer Experience, customer journey klantbeleving Blog, Customer Experience Management, Customer Journey, Saskia Hoff

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17 jun 2016

Process Mining is hot!

17 juni 2016

Anneke Jansen

Process Mining Blog, Customer Experience Management, Dennis Klein, Process Mining

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10 jun 2016

Kennisconferentie MLC: Customer Experience & Process Mining

10 juni 2016

Anneke Jansen

Arvid van Dam, Blog, Customer Experience Management, Dennis Vermeij, Process Mining

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7 apr 2016

Verslag: Manage your Customer Experience

7 april 2016

Annika

Kenniscafé Customer Experience Management, Customer Journey, Dennis Klein, Kenniscafe, Saskia Hoff

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27 nov 2015

E-book: Process Mining & de klantreis

27 november 2015

admin

e-book Blog, Customer Experience Management, Dennis Vermeij, Process Mining

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13 okt 2015

5 Redenen waarom Process Mining je kan helpen Customer Excellence te verbeteren!

13 oktober 2015

Annika

Blog, Customer Experience Management, Customer Journey, Process Mining

De klant reist door jouw organisatie, komt op cruciale momenten in aanraking met jouw product of dienst en wil zo goed e...

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1 okt 2015

Customer First: Mine your customers

1 oktober 2015

Annika

Customer Experience Management, Customer Journey, Kenniscafe, Process Mining, Robin Zwijnenberg

MLC, een in Leusden gevestigde customer excellence specialist, hield onlangs een kenniscafé rondom de klantreis en Proce...

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