28 jun 2016 Onderscheiden op Customer Experience Management: drie verbetertips 28 juni 2016 Anneke Jansen Customer Experience, customer journey klantbeleving Blog, Customer Experience Management, Customer Journey, Saskia Hoff ...Lees meer
2 jun 2016 Boekentip: Veranderen 3.0 2 juni 2016 Annika duurzame verandering, Veranderen 3.0, verandermanagent Blog, Boeken, Saskia Hoff ...Lees meer
7 apr 2016 Verslag: Manage your Customer Experience 7 april 2016 Annika Kenniscafé Customer Experience Management, Customer Journey, Dennis Klein, Kenniscafe, Saskia Hoff ...Lees meer